Madhusmita Patra
Financial System Administrator
Wellington
Summary
Driven Systems Administrator with successful experience of more that 10yrs in Administration process and responsibilities within Finance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
Financial System Administrator
Department Of Internal Affairs
Wellington, WGN
07.2022 - Current
- Contributes the effective financial management and capability of the Department by supporting the Manager Financial Systems with the administration of service tickets assigned to Financial System team, as well as resolving non-complex service requests.
- .Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Enhanced system performance by optimizing server configurations and implementing regular updates.
- Support the Manager Financial System in enhancing the service ticket system and process relating to he Oracle Cloud System.
- Compile analysis and reporting on service desk requests.
- Seek clarification from requestors where there isn't enough detail raised in tickets.
- Oversee and manage the service desk ticket queue for the team.
- Support testing of new features and regular system releases.
- Manage provision of daily setup and user support activities across FMIS.
- Provide Level 1 support to resolve tickets that do not require escalation to Financial System Accounts.
Administration Assistant
National Library, Department Of Internal Affairs
Wellington, WGN
07.2021 - 06.2022
- Responsible for all aspects of financial administration for diverse and busy business unit within DIA.
- Process payments and P-card transactions using DIA Financial Management System.
- Generating Purchase Orders and goods receipting.
- Processing expenses reimbursements in line with DIA policies e.g. Vision and hearing care allowance.
- Developed administrative processes and initiated improvements to achieve organizational objectives and office efficiency.
- Preparing templates for monthly report.
- Managed and streamlined monthly stationary order.
- Provided practical support for meeting and manakitanga including making room booking and organizing catering.
- During Covid-19 period, providing administration for Covid-19 risk management including daily monitoring of site occupancy in support of social distancing and split team working.
- As member of National Library CIMS Operations and Logistics working group, responsible for purchasing, stock management and distribution of PPE for staff and visitors.
Administrative Officer
Met Life Insurance
Bhubaneswar, Odisha, India
09.2010 - 11.2013
- Updated daily transaction records to assist with payroll and billing administration.
- Checked payroll,vendors payments,commission and other accounting disbursements for accuracy and compliance.
- Prepared internal and regulatory financial report,balance sheets and income statements.
- Supported Financial directors with special projects and additional job duties.
- Developed strategic plans for day-to-day financial Operation.
- Managed expense tracking and personnel vouchers.
- Completed clerical and data entry tasks o optimize financial procedures.
- Contributed to successful projects by providing essential administrative support and resource management.
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Administrative Coordinator
ICICI Bank, Home Finance
Bhubaneswar, Odisha, India
07.2004 - 08.2010
- Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
- Maintained well-organized filing system to ensure easy access to important records and documents.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Implemented innovative solutions to overcome common workflow challenges faced by administrative team.
- Developed strong working relationships with vendors, negotiating favorable contract terms while ensuring timely delivery of goods or services.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Prepared detailed documents and reports in adherence administrative processes.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Collaborated in timely processing of billing and accounts receivables.
- Created and maintained detailed records of office expenses to accurately predict future budget requirements.
- Assisted management with special projects to complete all tasks by deadlines.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
Bachelor of Computer Applications - Computer And Information Sciences
Sambalpur University
Sambalpur, Odisha,India 06.2001 - 06.2004
Skills
Additional Information
Training-
- DIA Induction and I&S core modules
- ILearn courses
- Cohesion
- Rehutai Modules
- Orbit online Travel Management System
- Mana Aki
- Skill Development at Capital Training,Thorndon
References -
1. Paul Smith (Current Manager)
Financial System Manager, Finance
Department of Internal Affairs
Mob: 027 212 7506
paul.smith@dia.govt.nz
2. Alison McIntyre (Previous manager)
Director Public Engagement
National Library
Mob: 027 650 5645
alison.mcintyre@dia.govt.nz
3. Shashi Ranjan Sinha (Family friend)
Professional Chef
Mob: 021 125 2026
shashiranjansinha8@gmail.com
Timeline
Financial System Administrator
Department Of Internal Affairs
07.2022 - Current
Administration Assistant
National Library, Department Of Internal Affairs
07.2021 - 06.2022
Administrative Officer
Met Life Insurance
09.2010 - 11.2013
Administrative Coordinator
ICICI Bank, Home Finance
07.2004 - 08.2010
Bachelor of Computer Applications - Computer And Information Sciences
Sambalpur University
06.2001 - 06.2004
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