Summary
Overview
Work History
Education
Skills
Accomplishments
Summary Of Key Skill
References
Certification
Additional Information
Languages
Timeline
Generic

Martha Tjan

Upper Hutt

Summary

I believe in the core values of passion, integrity, and drive – and will continue to deliver these values in both my professional and personal life. My aim is to engage stakeholders, challenge and be challenged for innovative ways to drive organisation’s success, and achieve strategic goals through initiatives development and improvement. I am continuously seeking opportunities that will allow me to make a positive contribution to both the organisation and my continuing personal development.

I am a natural strategic thinker, proactive, motivated, and committed professional with a history of making a critical contribution to the organisation’s success. I have worked in diverse private sectors and public sectors, gaining knowledge from both sectors and a well-developed skills and experience in strategic and commercial thinking, revenue and financial analysis, operation and process improvement, and advisory skill. With a combination of technical, organisational, interpersonal and leadership capabilities, I focus on developing and implementing solution, and make it happen. Experienced Principal Advisor skilled in building consensus and facilitating successful work between diverse stakeholders. Top-notch team-builder, plan-manager and problem-solver. Bringing [Number] years' experience and a demonstrated record of accomplishment. Enthusiastic financial services professional highly effective at working with clients of all levels and backgrounds. Friendly and personable with adaptable approach. Exceptional knowledge in wealth management, estate planning and investment. Highly motivated Financial Advisor educates clients on investment strategies, retirement planning and financial planning. Proven track record helping clients meet financial goals through sound advice and effective portfolio management. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Forward-thinking Operations Specialist bringing [Number] years of expertise in [Area of expertise] for [Industry] sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in [Software] and [Software]. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Principal Advisor

MBIE - Energy And Resources Market Branch
01.2023 - Current
  • Built and motivated high-performance [Description] teams.
  • Collaborated closely with various departments to ensure alignment on corporate objectives and KPIs.
  • Delivered persuasive presentations during board meetings that influenced critical business decisions positively.
  • Increased client satisfaction with proactive communication and effective problem-solving techniques.
  • Mentored junior staff members, fostering professional growth and contributing to a positive work environment.
  • Championed the adoption of best practices across functions, creating a culture of continuous learning and development.
  • Improved overall productivity by analyzing workflow processes and implementing time-saving measures.
  • Enhanced company performance by identifying areas of improvement and providing strategic guidance to senior management.
  • Negotiated favorable contracts with vendors, resulting in significant cost savings without compromising quality or service levels.
  • Identified and met client needs to maximize satisfaction and success of projects.
  • Strengthened internal controls through regular audits, mitigating risks associated with financial mismanagement or fraud incidents effectively.
  • Led cross-functional teams to successfully complete high-impact projects within given deadlines and budget constraints.
  • Coordinated communication and work between diverse stakeholders such as [Description], [Description] and [Description].
  • Maximized shareholder value by driving top-line growth alongside bottom-line results improvements.
  • Streamlined decision-making processes for increased efficiency in organizational operations.
  • Implemented process improvements that led to increased efficiency within the organization, ensuring optimal use of resources at all times.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Devised and implemented processes and procedures to streamline operations.
  • Created and managed project plans, timelines and budgets.
  • Frequently inspected production area to verify proper equipment operation.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Observed packing operations to verify conformance to specifications.
  • Provided specialized financial planning support for clients with diverse portfolios and individual needs.
  • Collected, arranged, and input information into database system.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Gathered, organized and input information into digital database.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Generated reports detailing findings and recommendations.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained database systems to track and analyze operational data.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
  • Facilitated presentation and recommendation of services by optimizing client relationships.
  • Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and grow firm.
  • Assisted clients with estate planning to organize distribution of assets based on client wishes.
  • Boosted sales revenue by developing targeted marketing strategies and building strong relationships with key clients.
  • Developed comprehensive financial models for accurate forecasting, aiding in informed business decisions.
  • Expanded market presence through diligent research and identification of new business opportunities.
  • Established robust risk management practices, minimizing potential losses while maximizing gains.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
  • Facilitated new client onboarding process and investment account setup.
  • Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.
  • Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
  • Delivered strategic investment advice for individual and corporate clients.
  • Developed comprehensive retirement planning strategies to help clients maximize retirement savings.
  • Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
  • Reduced costs by implementing innovative solutions and optimizing resource allocation.
  • Spearheaded change management initiatives as part of organizational restructuring efforts, leading to improved operational agility.
  • Evaluated M&A opportunities based on thorough due diligence exercises, leading to successful acquisitions and integrations.

Principal ADVISOR Assurance

MBIE - NZGP
02.2022 - 01.2023
  • Lead NZGPP’s procurement system monitoring and assurance, engagement with agencies to develop collaborative initiatives and solution to realise the broader benefit of procurement

Senior Commercial Advisor

MBIE - STANDARDS NEW ZEALAND
02.2019 - 01.2022
  • Lead the development and maintenance of sustainable commercial funding model, including Standards New Zealand (SNZ) pricing model

Commercial Pricing Specialist

Z Energy Limited
10.2017 - 01.2019
  • Lead Commercial pricing activities in conjunction with the Pricing, Portfolio and Insight Manager

Commercial Pricing Analyst

Z Energy Limited
10.2013 - 10.2017
  • Development and implementation of pricing strategy & plans for commercial

Strategy Analyst

Kiwibank Limited
01.2013 - 10.2013
  • Develop and maintain dashboard to track the strategy performance

Gas Pricing and Revenue Manager

Powerco Limited
09.2008 - 01.2013
  • Develop long term gas pricing strategy and methodology, and set annual gas pricing complying with Commerce Commissions Regulation and meeting the internal strategy

Fleet support and Project performance analyst

United Group Rail (NZ) Ltd
05.2005 - 09.2008

Monitoring Support (Policy team)

NZ Department of Labour
03.2004 - 05.2005

Analyst for LINZ Title and Geo-map digital conversion project

EDS New Zealand
05.2000 - 11.2003

Team leader – Strategic Planning Unit

Bank Central Asia, Jakarta
01.1992 - 04.1999

Branch Manager

Bank Umum Servitia, Jakarta
04.1989 - 12.1991
  • Lead and restructure the branch, managing 25 staff (Tanjung Duren Branch)

Education

Post Graduate Diploma - ARTS IN GIS (Geographical Information System)

Massey University
01.2007

Post Graduate Certificate - TOWARDS MBA

PPM Graduate School of Management
01.1988

Bachelor of Commerce and Administration -

Parahyangan University
01.1986

Skills

  • Work Coordination
  • Project Management
  • Organizational Development
  • Compliance understanding
  • Project Coordination
  • Regulatory Compliance
  • Relationship building and management
  • Banking
  • Client Relations
  • Risk Assessment
  • Financial Services
  • Investment advice
  • Process Improvement
  • Budget Compliance
  • Financial Advising
  • Business Development
  • Technical Analysis
  • Financial Planning
  • Investment planning
  • Financial Forecasting
  • Trend analysis expertise
  • Analytical Thinking
  • Data Analysis
  • Project Planning
  • Idea Development and Brainstorming
  • Process Analysis
  • Quantitative skills
  • Improvement plan knowledge
  • Program Evaluation
  • Project restructuring

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Resolved product issue through consumer testing.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Summary Of Key Skill

STRATEGY IMPLEMENTATION, FINANCIAL AND COMMERCIAL, ANALYSIS AND MODELLING Strategy implementation, monitoring and analysis Budgeting, forecasting, capital investment, financial modelling, and performance analysis Commercial strategy and contract management Reporting and insight generation for strategy and options of solution development Communication and relationship management Proven ability to develop, create rapport and work effectively with a diverse range of people at different stage of work and different level of organization (from Senior Management to staff members, technical stakeholders, and external parties i.e., auditors, lawyers, consultants) Leadership, Organisation and decision making Managing priorities towards completing multi assignments and achieving target within a time frame Effective leader, coordinator, and manager Effective decision-making skill, based on complete and clear data analysis, and ambiguity pricing and Revenue Product and pricing strategy development to support the overall organisation’s strategy Revenue optimization through revenue assurance programme, which includes system and process improvement and reporting, and 4P (Product, Pricing, Promotion and Placement) implementation Operations and continuous improvement System and process review to optimize revenue and commercial outcome

References

Verbal referees are available on request.

Certification

  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • Licensed [Job Title] - [Timeframe]

Additional Information

Additional information

Languages

Indonesian
Native or Bilingual

Timeline

Principal Advisor

MBIE - Energy And Resources Market Branch
01.2023 - Current

Principal ADVISOR Assurance

MBIE - NZGP
02.2022 - 01.2023

Senior Commercial Advisor

MBIE - STANDARDS NEW ZEALAND
02.2019 - 01.2022

Commercial Pricing Specialist

Z Energy Limited
10.2017 - 01.2019

Commercial Pricing Analyst

Z Energy Limited
10.2013 - 10.2017

Strategy Analyst

Kiwibank Limited
01.2013 - 10.2013

Gas Pricing and Revenue Manager

Powerco Limited
09.2008 - 01.2013

Fleet support and Project performance analyst

United Group Rail (NZ) Ltd
05.2005 - 09.2008

Monitoring Support (Policy team)

NZ Department of Labour
03.2004 - 05.2005

Analyst for LINZ Title and Geo-map digital conversion project

EDS New Zealand
05.2000 - 11.2003

Team leader – Strategic Planning Unit

Bank Central Asia, Jakarta
01.1992 - 04.1999

Branch Manager

Bank Umum Servitia, Jakarta
04.1989 - 12.1991

Post Graduate Diploma - ARTS IN GIS (Geographical Information System)

Massey University

Post Graduate Certificate - TOWARDS MBA

PPM Graduate School of Management

Bachelor of Commerce and Administration -

Parahyangan University
  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • Licensed [Job Title] - [Timeframe]
Martha Tjan